Helga Rhode - Dealing With Conflict Audiobook

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Conflicts are inevitable. Anger, grudges, hurt, and blame are not. In fact, most of your conflicts can be resolved fairly easily, and you can do it in a way that actually benefits everyone involved. This insight-packed program will show you how. You'll learn psychologically sound techniques proven to work on a variety of conflicts ... even in situations charged with potentially destructive behavior such as temper tantrums, tensions, anxiety, fear, one-upmanship, and flat-out lying.

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